Exceptional Care for the Pets You Treasure

My dog had two injuries in a short period of time, and Dr. Trifonova and the team at Gem Veterinary got her in quickly both times and provided incredible care. During a very stressful time, their kindness, compassion, and veterinary expertise meant so much to me. They communicated consistently, kept me informed, and followed up to check on her afterward, multiple times. They also provided the paperwork I needed to make submitting my pet insurance claim easy, one less thing to worry about. Everyone was incredibly kind, and I felt my dog was in skilled, caring hands throughout both experiences. I’m so grateful to Dr. Trifonova and the entire team and highly recommend Gem Veterinary.

The staff is amazing. My dog stepped on a cactus and they ended up carefully removing the prickles. They made sure to try multiple ways before immediately saying they need to use anesthesia, which could have been a larger bill. The fact that they are there to care for the animals and not rack up a bill like most vets/urgent care facilities is the exact reason I will go there again. The open welcomeness and focus on their jobs really made an excellent experience for me and my dog. Gavin was great and informative, and I wish I remembered everyone else’s names because they all deserve a shot out! Great place and would recommend to anyone!

I had to take my baby fur girl in for an eye injury at the groomer. They got me in very quickly and diagnosed and treated her very quickly. They were very nice and made her feel safe. Highly recommend.

Our pet needed emergency care, and we called this clinic for help. They answered promptly and asked us to send photos of our dog’s condition. By the time we arrived, they were already expecting us and had reviewed the photos so they could assess the situation right away. Our dog received all the attention and treatment needed, and everything was explained to us clearly throughout the process. The communication was excellent, the prices were reasonable, and we left feeling reassured, knowing that everything possible had been done for our dog. We’re incredibly grateful for their care, professionalism, and compassion. We highly recommend them!

After coming here my puppy was absolutely in love with each and every staff member. They were ever so patient with my 4 month old brittany puppy who is constantly bouncing and teething on anything in sight. They did nearly all of her care with me there, which gave me peace of mind knowing how my impressonable puppy was being handled. Me and my pup highly recommend supporting Gems Vet, they will take such good care of your pet and will answer any questions you have!

Best experience! Best staff! Take your dog here. Thank you!

We had such a great experience at Gems Veterinary Clinic! Our dog Minnie scratched her face and it was bleeding, so we called, and Phylis greeted us warmly and told us we could send a photo to help decide whether she needed to come in. They were also able to fit us into their schedule, and Minnie was seen right away. Shawna was wonderful with us, and Dr. Trifonova was incredibly knowledgeable and friendly. She took her time answering all of our questions, and we never felt rushed. Minnie was scared at first, but the whole team was able to calm her down and make her comfortable. Gems is urgent care only, so it’s a great place to go when you need to be seen quickly. We’re new to the area, and they even recommended other specialists (cardiology, dental, internal medicine, and more) so we can build out Minnie’s care team. That level of care and thoughtfulness meant so much to us. We’re so grateful and would highly recommend Gems to anyone looking for a vet who truly listens. Thank you to the whole team!

I don’t know where or how to begin to thank Dr. T. and her team. We took our 10 year old golden retriever, Stella to Gem after we believe she suffered a stroke. We had never been to this vet before. I had not even heard of this vet. I just knew our regular vet was closed as it was Sunday and I did not want to use a very expensive emergency vet where the wait would likely have been significant. I had texted Gem to inquire. They suggested I bring Stella in immediately, as there was no wait and they could see her for this. We were greeted immediately and taken back quickly. It was determined Stella’s condition was likely terminal. I did not want to delay the inevitable nor did I want Stella to suffer. We chose to euthanize her. This very difficult process was made easier by the wonderful Dr. T. and staff at Gem. We were also offered a pay over time pay service, Cherry which we utilized. It helped immensely as this was a fairly large unexpected expense. I wish I could use this vet for regular vet services for my other pets because they were so kind, caring, respectful and professional. Thank You.

We had an outstanding experience at Gems. We were seen promptly, and from the moment we arrived, the staff made us feel reassured and cared for. They were kind, attentive, and compassionate throughout the entire visit. Our cat (who is a cherished family member and who is generally nervous with new people and places) was very calm during the process so that was a good indication as well. Our cat had to undergo “minor surgery”, but the staff made sure to give us great post-op directions and Gavin did check in’s to make sure our cat was doing well and let us know that they are available for any follow up questions or concerns that we have during her recovery process. I did not hesitate leaving our cat in the hands of people who immediately treated her with such kindness and respect. We are truly grateful for finding such a place that provides the efficient care, professionalism, and compassion that it takes to provide stellar vet services. My family and I highly recommend this place to everyone looking for excellent service. This place truly is a Gem. Thank you!

They are so attentive and informative. Also a major plus is that you are able to sit in the back with your fur baby until they are taken for tests, which you can see from the room.